National Geographic Channel

Here's an example of how Six Sigma works in a local police department. Assume the department handles 100,000 calls for service each year. Research estimates that between 50-70% of calls for service where officers are actually dispatched have little or no relationship to the police mission. As a consequence, the department requests additional staffing and resources every year at budget time. They need a far more effective policing strategy and by truly partnering with the community and asking for their help on these activities (for example, "Before you call 9-1-1, do this....."), the change significantly impacts the police budget.